Your Technical Writing Services Partner

Almon developed work instructions for our frontline assemblers and we’ll be using them for other plants in the future. Their combination of technical writing expertise, experience in a manufacturing environment and flexibility to develop the work instructions in our template was a huge value add. We didn’t have the resources to do the work internally. Because of our growth these work instructions will help us retain our work force, provide a better onboarding experience, increase safety and reduce our reliance on tribal knowledge.

Almon developed Operator and Maintenance Work Instructions and Theory of Operation online training for our new equipment. They sent a team on-site to capture notes, photos, videos and interviews. I was very impressed with their ability to consolidate all this data into user-friendly and frontline-ready training. It was also very much hands-off for my team.

Almon is doing an excellent job developing our standard work instructions. Over the last couple years, we’ve tried to do this internally, utilizing different programs and formats, never satisfying the organization’s needs. Almon writers come on-site to our facilities, interview and shadow our frontline subject matter experts, and create the product we are looking for. The work instructions needed little to no rework once written and as a bonus, Almon has the ability to develop custom tailored online training for your organization as well. Almon has been a sound partner in developing a system that turns tribal knowledge into institutionalized work standards.